The devastated family of a woman who passed away together with her fiance after drinking tainted homemade beverage express they are determined for accountability.
The victim, 33, and the man, in his mid-thirties, were located without life on Boxing Day in the coastal city, Vietnam, as a outcome of toxic alcohol consumption.
A short time earlier, she had texted her parents, her relatives, to say she had "the worst ill feeling possible" and was going to sleep, but she passed away in her sleep.
The bartender who allegedly prepared the limoncello was taken into custody in February and is being detained without charge. The parents explain they have had no further updates from the authorities.
"It's about responsibility," said the father, adding: "The family cannot find closure."
The harmful substance is a type of compound often present in industrial supplies, fuel and coolants.
The chemical is similar to consumable spirits, which is intended for alcoholic drinks, but it is cheaper and highly dangerous to individuals due to the way it is handled by the human system.
In Mr and Mrs Otteson's house in their community, their hometown, a pair of square bags sit beside the stairs – the first has a soft toy resting on top, the other, a childhood memento.
They hold their children's remains.
"They remain in the home with the family," explained the father, a former worker. "I want to put them to rest, but we think we can't do that until we get a proper conclusion."
Greta had been living in the coastal town with the man, her South African fiance of approximately two years, where the couple ran a villa renting out rooms to tourists.
She was an sole offspring, described by her parent as "amazing", a "adventurous person" and a "committed professional" who educated herself in Wales, France and the United States.
In the autumn month, Greta's dad, 71 and Susan, 70, had travelled to the Asian country, encountering their future son-in-law for the first time, and the two shared their planned marriage soon afterwards.
"The trip felt beautiful – everyone were so happy," recalled the father, who described the man as "reserved but highly intelligent" and someone he "had hoped to have as a son in law."
In their visit, the group ate a several times at an Italian eatery, a famous establishment, where they enjoyed the food and accepted free glasses of homemade specialty drink at the conclusion.
A few weeks later, when the couple had returned from Vietnam and were thinking to choose a holiday present for Greta and Arno, they thought back to the eatery and its products of the beverage and decided to order a few of them for shipping to their loved one's house.
That choice was a action that would have the most devastating results.
Within a short time of consuming the drink, the woman wrote to her parents on the holiday to say she had a awful hangover and was noticing dizziness but ignored recommendations from them, and a friend who had come over, to seek a doctor's opinion.
Greta and Arno were discovered deceased in different rooms of the villa on Boxing Day. Soon later, the parents were on a journey to Southeast Asia.
Greta's dad remembered the widespread online theories that ensued as well as the challenge to manage the practicalities of handling a tragedy in a overseas country.
Soon not long before autopsies confirmed the victims had succumbed from lethal chemical consumption.
In February, investigators apprehended a bartender who was employed in a eatery in the city for "breaking laws on consumable products" by "employing used strong non-consumable ethanol, combined with H2O, lemon peel and granulated sugar to make several units of limoncello."
According to local legal codes, the violation could lead to a potential prison term of seven to 15 years.
Hundreds of people are harmed by toxic alcohol annually in Southeast Asian nations, based on reports from charity groups.
Their deaths came just a short time after multiple people lost their lives of similar causes in Southeast Asia, a nation which borders Vietnam.
Paul and Susan were told official inquiries require patience in the country, with the chance of a accused being detained for a 12 months before being indicted or let go.
They expressed the period for information was becoming extremely difficult.
"We just want justice," said the father. "The family are stuck. Greta's mother questions each day when we get up, 'is there information? Have there been news?' I have to say 'not yet, no news yet'."
"This situation is about accountability," he noted. "Justice for the family would be naming the individuals at fault and prosecuting them."
Paul and Susan mentioned they also felt "very upset" the restaurant where they had purchased the limoncello was still open and had not openly apologised.
"The owners just continued as if nothing has taken place," said the father.
For the parents, the grief is still very intense.
The father
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Melissa Adams
Melissa Adams
Melissa Adams
Melissa Adams
Melissa Adams
Melissa Adams